Introduction This Privacy Policy describes how and its affiliates (collectively ” Buy Srila Prabhupada Books Online , we, our, us”)
collect, use, share, protect or otherwise process your information/
personal data through our website www.buysrilaprabhupadabooksonline.com (hereinafter referred to as Platform).
Please note that you may be able to browse certain sections of the Platform without
registering with us.We do not offer any product/service under this Platform outside India
and your personal data will primarily be stored and processed in India. By visiting this
Platform, providing your information or availing any product/service offered on the
Platform, you expressly agree to be bound by the terms and conditions of this Privacy
Policy, the Terms of Use and the applicable service/product terms and conditions, and
agree to be governed by the laws of India including but not limited to the laws applicable
to data protection and privacy. If you do not agree please do not use or access our
Platform.Collection-We collect your personal data when you use our Platform, services
or otherwise interact with us during the course of our relationship.and related
information provided from time to time. Some of the information that we may collect
includes but is not limited to personal data / information provided to us during sign-
up/registering or using our Platform such as name, date of birth, address,
telephone/mobile number, email IDand/or any such information shared as proof of
identity or address. Some of the sensitive personal data may be collected with your
consent, such as your bank account or credit or debit card or other payment instrument
information or biometric information such as your facial features or physiological
information (in order to enable use of certain features when opted for, available on the
Platform) etc all of the above being in accordance with applicable law(s) You always
have the option to not provide information, by choosing not to use a particular service or
feature on the Platform. We may track your behaviour, preferences, and other
information that you choose to provide on our Platform. This information is compiled and
analysed on an aggregated basis. We will also collect your information related to your
transactions on Platform and such third-party business partner platforms. When such a
third-party business partner collects your personal data directly from you, you will be
governed by their privacy policies. We shall not be responsible for the thirdparty
business partner’s privacy practices or the content of their privacy policies, and we
request you to read their privacy policies prior to disclosing any information. If you
receive an email, a call from a person/association claiming to be seeking any personal
data like debit/credit card PIN, net-banking or mobile banking password, we request you
to never provide such information. If you have already revealed such information, report
it immediately to an appropriate law enforcement agency.Usage- We use personal data
to provide the services you request. To the extent we use your personal data to market
to you, we will provide you the ability to opt-out of such uses. We use your personal data
to assist sellers and business partners 1 in handling and fulfilling orders; enhancing
customer experience; to resolve disputes; troubleshoot problems; inform you about
online and offline offers, products, services, and updates; customise your experience;
detect and protect us against error, fraud and other criminal activity; enforce our terms
and conditions; conduct marketing research, analysis and surveys; and as otherwise
described to you at the time of collection of information. You understand that your
access to these products/services may be affected in the event permission is not
provided to us.Sharing- We may share your personal data internally within our group
entities, our other corporate entities, and affiliates to provide you access to the services
and products offered by them. These entities and affiliates may market to you as a
result of such sharing unless you explicitly opt-out. We may disclose personal data to
third parties such as sellers, business partners, third party service providers including
logistics partners, prepaid payment instrument issuers, third-party reward programs and
other payment opted by you. These disclosure may be required for us to provide you
access to our services and products offered to you, to comply with our legal obligations,
to enforce our user agreement, to facilitate our marketing and advertising activities, to
prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our
services. We may disclose personal and sensitive personal data to government
agencies or other authorised law enforcement agencies if required to do so by law or in
the good faith belief that such disclosure is reasonably necessary to respond to
subpoenas, court orders, or other legal process. We may disclose personal data to law
enforcement offices, third party rights owners, or others in the good faith belief that such
disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy;
respond to claims that an advertisement, posting or other content violates the rights of a
third party; or protect the rights, property or personal safety of our users or the general
public.Security Precautions- To protect your personal data from unauthorised access or
disclosure, loss or misuse we adopt reasonable security practices and procedures.
Once your information is in our possession or whenever you access your account
information, we adhere to our security guidelines to protect it against unauthorised
access and offer the use of a secure server. However, the transmission of information is
not completely secure for reasons beyond our control. By using the Platform, the users
accept the security implications of data transmission over the internet and the World
Wide Web which cannot always be guaranteed as completely secure, and therefore,
there would always remain certain inherent risks regarding use of the Platform. Users
are responsible for ensuring the protection of login and password records for their
account.Data Deletion and Retention- You have an option to delete your account by
visiting your profile and settings on our Platform , this action would result in you losing
all information related to your account. You may also write to us at the contact
information provided below to assist you with these requests. We may in event of any
pending grievance, claims, pending shipments or any other services we may refuse or
delay deletion of the account. Once the account is deleted, you will lose access to the
account. We retain your personal data information for a period no longer than is
required for the purpose for which it was collected or as required under any applicable
law. However, we may retain data related to 2 you if we believe it may be necessary to
prevent fraud or future abuse or for other legitimate purposes. We may continue to
retain your data in anonymised form for analytical and research purposes.Your Rights-
You may access, rectify, and update your personal data directly through the
functionalities provided on the Platform. Consent- By visiting our Platform or by
providing your information, you consent to the collection, use, storage, disclosure and
otherwise processing of your information on the Platform in accordance with this Privacy
Policy. If you disclose to us any personal data relating to other people, you represent
that you have the authority to do so and permit us to use the information in accordance
with this Privacy Policy. You, while providing your personal data over the Platform or any
partner platforms or establishments, consent to us (including our other corporate
entities, affiliates, lending partners, technology partners, marketing channels, business
partners and other third parties) to contact you through SMS, instant messaging apps,
call and/or e-mail for the purposes specified in this Privacy Policy. You have an option to
withdraw your consent that you have already provided by writing to the Grievance
Officer at the contact information provided below. Please mention “Withdrawal of
consent for processing personal data” in your subject line of your communication. We
may verify such requests before acting on our request. However, please note that your
withdrawal of consent will not be retrospective and will be in accordance with the Terms
of Use, this Privacy Policy, and applicable laws. In the event you withdraw consent given
to us under this Privacy Policy, we reserve the right to restrict or deny the provision of
our services for which we consider such information to be necessary. Changes to this
Privacy Policy- Please check our Privacy Policy periodically for changes. We may
update this Privacy Policy to reflect changes to our information practices. We may alert /
notify you about the significant changes to the Privacy Policy, in the manner as may be
required under applicable laws